Payment Policy
Effective Date: January 5, 2026
At Pathfinder Pedal, a brand of Concentric Industries LLC, we want to make your shopping experience simple and secure. This Payment Policy explains the methods we accept and the conditions related to payments.
1. Accepted Payment Methods
We currently accept the following:
- We currently accept major credit and debit cards, including American Express, Diners Club, Discover, MasterCard, and Visa.
- PayPal
- Digital Wallets, such as Apple Pay, Google Pay, and Shop Pay, are accepted if they are available at checkout.
All payments are processed securely through Shopify Payments, our trusted payment gateway provider.
2. Payment Timing
- Full payment is required at the time of purchase.
- Orders will not be processed or shipped until payment has been successfully completed.
3. Currency
- All transactions are processed in U.S. Dollars (USD).
4. Security
- Our website uses SSL encryption to protect your information.
- We do not store your full payment details on our servers.
5. Declined or Failed Payments
- If your payment is declined, please verify with your bank or payment provider.
- Orders with unpaid or failed transactions will not be shipped.
6. Fraud Prevention
- We reserve the right to cancel any order suspected of fraud or unauthorized payment.
- Additional verification may be requested for large or unusual transactions.
7. Refunds
Refunds (if applicable) are issued according to our Refund & Returns Policy. Refunds will be credited back to your original method of payment.
8. Contact Us
For any payment-related inquiries, please reach out:
Address: 8403 TX-151 Ste 104, San Antonio, TX 78245, United States
Phone: +1 833 716-7886
Email: support@pathfinderpedal.com
Support Hours: Monday to Friday: 09:00 a.m.–05:00 p.m. and Saturday: 10:00 a.m.–07:00 p.m.
